Terms & Conditions

Last updated: 9 September 2026

These Terms & Conditions (the “Terms”) govern the use of the analytically.it website and the Analytically service (the “Service”), a web application for managing bars and venues (menus, recipes, stock and restocking, cash, bookings and financial analytics). By creating an account or using the Service you accept these Terms.

1. Service provider

2. Subject matter and description

Analytically is provided as SaaS (software as a service), accessible via browser from computers and mobile devices, with no installation. The Service allows, among other things, managing menus and recipes, calculating recipe costs and margins, keeping stock and restocking, recording cash movements, managing bookings and viewing financial reports. Available features depend on the active plan and may change over time.

The Service is a management support tool: its calculations and reports are for information only and do not constitute accounting, tax, legal or investment advice. Business decisions remain the user’s sole responsibility.

3. Registration and account

• Using the Service requires registration with a valid e-mail address. Registration is reserved to adults acting in the course of their profession or business.
• The user undertakes to provide truthful, complete and up-to-date data, including the tax details needed for invoicing.
• Credentials are personal and confidential. The user is responsible for all activity carried out through their account and must promptly report any unauthorised use.
• On first login with a temporary password the user must set their own. For security the session closes after a period of inactivity, and logging in from a new device with the same credentials closes the previous session.

4. Free trial

The Service may be tried free of charge for 30 days, with no payment card and no automatic renewal. At the end of the trial, access is suspended until a paid plan is activated; entered data remains available for a reasonable period before inactive trial accounts may be removed. Only one free trial per user/venue is allowed.

5. Plans, prices and payments

• Indicative paid plans are: Monthly at €9.99/month and Annual at €99/year. Prices shown on the site are indicative: the actual amount, any discount applied and the currency are those confirmed on the payment page at the time of purchase.
• Unless otherwise stated, prices are exclusive of VAT where applicable.
• Payments are processed by Stripe and PayPal. By activating a plan the user also accepts the chosen payment provider’s terms.
• An electronic invoice is issued for each paid subscription under Italian law; the user must provide correct tax details (tax code and/or VAT number, SDI recipient code or PEC). Errors in the details provided that prevent correct invoicing are the user’s responsibility.
• Activation of paid plans may be unavailable during certain periods (for example during the launch phase or maintenance of payment and invoicing systems). The free trial remains available in such periods.

6. Term, renewal and cancellation

• A paid subscription lasts for the chosen period (monthly or annual) and renews automatically for further periods of the same length unless cancelled.
• Cancellation can be done independently from the “Plan & billing” area and takes effect at the end of the period already paid for: until then the Service remains available and no refund is due for the unused part of the period, save as mandatorily provided by law.
• Failure to pay when due may lead to suspension of access to paid features.

7. Consumer right of withdrawal

Where the user acts as a consumer under the Italian Consumer Code (Legislative Decree 206/2005), they may withdraw from the contract within 14 days of its conclusion, without giving reasons, by writing to info@analytically.it. By expressly asking to start using the Service before that period ends, the user acknowledges that, once performance is complete, the right of withdrawal is lost; if the Service was only partly used during the withdrawal period, a proportionate amount is due. In most cases users of the Service act in the course of their business and the consumer withdrawal rules do not apply.

8. Permitted use and prohibitions

The following is prohibited, by way of example:

• using the Service in breach of law or third-party rights, or to enter unlawful, defamatory or harmful content;
• reselling, sublicensing, renting or making the Service available to third parties without written authorisation;
• attempting to access unauthorised areas or data, circumventing plan limits or security measures, or overloading the infrastructure;
• decompiling, disassembling or reverse engineering the software, except within mandatory legal limits;
• using automated systems to extract data in bulk without authorisation.

The user must respect the quantitative and functional limits of their plan.

9. Operator accounts

The account owner may create “operator” accounts with limited permissions for their staff. The owner is responsible for managing those accounts, the permissions granted and their staff’s actions, and undertakes to provide them with the necessary privacy information.

10. User content

• Data and content entered into the Service remain owned by the user.
• The user grants the provider a limited, non-exclusive, revocable licence to process such content as needed to provide, maintain and improve the Service and to give support.
• The user warrants that they have the right to process the content entered (including any end-customer data) and is responsible for its lawfulness and accuracy.
• The user is responsible for keeping copies of data they consider critical. On account closure the content is deleted or anonymised, subject to statutory retention obligations (e.g. for invoices).

11. Intellectual property

The software, code, graphics, the “Analytically” trademarks and distinctive signs, the documentation and every other element of the Service are owned by the provider or its licensors and are protected by copyright and industrial property law. Nothing in these Terms transfers to the user any right other than the right to use the Service as set out here.

12. Availability and changes

The provider works to keep the Service continuously available but does not guarantee uninterrupted or error-free operation. Interruptions are possible for maintenance, updates, technical causes or events beyond the provider’s control. The provider may modify, add or remove features; where changes materially degrade an ongoing paid plan, the user may terminate with immediate effect and obtain a refund of the unused portion.

13. Warranties and limitation of liability

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, the provider is not liable for indirect damage, loss of profit, goodwill or data arising from events outside its control, nor for decisions taken by the user on the basis of information produced by the Service. In any event, where liability is established, it is limited to the amount actually paid by the user for the Service in the 12 months before the event. Nothing in these Terms excludes or limits liability for wilful misconduct or gross negligence, for personal injury or for other non-waivable cases.

14. Suspension and account closure

The provider may suspend or close the account, with notice where reasonably possible, in case of breach of these Terms, use that compromises the security or stability of the Service, or non-payment. The user may close their account at any time by ceasing to use the Service and requesting its deactivation.

15. Changes to the Terms

The provider may update these Terms for legal, technical or organisational reasons. Material changes are notified by e-mail or within the Service with reasonable notice. Continued use after the effective date constitutes acceptance; failing acceptance, the user may terminate before that date.

16. Governing law and jurisdiction

These Terms are governed by Italian law. Disputes are subject to the exclusive jurisdiction of the court of Brescia, unless the user acts as a consumer, in which case the court of the consumer’s place of residence or domicile has jurisdiction and mandatory provisions in their favour continue to apply. Consumers may also use the European online dispute resolution (ODR) platform: ec.europa.eu/consumers/odr.

17. Contact

For any communication regarding these Terms: info@analytically.it.

See also the Privacy Policy.

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